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FAQs
All of our cooked wood is naturally aged and seasoned in the Texas sun and is customized for cooking BBQ. We then flash dry it in the kiln according to the USDA requirements. The wood is treated at a minimum of 160 degrees Fahrenheit for 75 minutes.
Shipping quotes will automatically generate once you've added your address during checkout.
Yes! Custom orders are always available. Just send us a message below with exactly what products you are wanting, quantity, and where it's going and we will review and get you a quote.
We have a no return policy, however in the case, if you have received the wrong product, you have 30 days after receiving your item to request a refund.
To start a return, you can contact us at sales@butlerwood.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted